WE ARE OPEN // Covid19 Update

Yes, we are open during Stage 4 restrictions, but it is not business as usual.

 

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27-09-2020

Registered health practitioners may provide face to face services to: 

 

prevent a significant change/deterioration in functional independence which would result in an escalation of care needs (e.g. an increase in frequency of treatment needed, an increased need for prescription medication due to a significant increase in pain, requirement for specialist input or review, an increase in care needs, and/or a substantial increase to anticipated recovery time associated with a delay in receiving services)

provide assessment and diagnostic services to clients/patients whose care has been delayed as a result of Stage 4 restrictions, with any further delay likely to result in deterioration in functional independence or adverse health outcomes (including access to diagnostic imaging services or assessment for prescription of assistive equipment and technology)

provide services that are essential as part of a broader plan of care with a medical practitioner (e.g. fitting a brace post-surgery)

provide services that are part of a conservative management plan to avoid or delay elective surgery (as agreed with treating team)

provide services immediately following elective surgery that prevent secondary complications or aid functional recovery (as agreed with treating team).

Routine care is not yet permitted.

Indoor group classes are not permitted.

 

In short, it means that Stage 4 Restrictions have been put into place to limit our movements and the following rules apply:

If your condition is acute and severe enough, you can continue or start your care with us.

Any non-essential treatments must be postponed to the end of Stage 4 (September 14th, or whenever this may be).

You are permitted to travel further than 5kms for Medical and allied health appointments. Please use your email confirmation / reminder SMS as proof.

 

Covid 19 Clinic Rules

The safety of our patients and team is paramount and we are monitoring updates regarding COVID-19 via the Department of Health. We are taking a proactive approach to ensure your health needs are being met, and you can confidently continue to receive Chiropractic care in this practice. Please consider if you require an appointment and do not attend the practice if you have any symptoms or have been directed to self isolate.

 

Hygiene action plan

Sanitising hands on entering our premises is required for all.

We offer alcohol sanitiser products

Areas are being wiped and sanitised multiple times daily

Team members have been instructed about optimal hygiene practice

We are wearing personal protective equipment (PPE)

 

Do not attend the practice if:

If you have a cough, cold, fever or flu like symptoms, we ask that your refrain from attending our practice and seek medical attention

If you have tested positive for COVID-19 or been in contact with someone who has tested positive to COVID-19

If you are self isolating as you have travelled back to Australia within the past 14 days

 

After attending our clinic.

If you have tested positive for COVID-19, or suspect you may have been in close contact with someone who has tested positive for COVID-19, please advise us immediately.

 

How to book online:

 

Step 1: Select appointment you require (New or Returning), then a suitable time and date.

Step 2: Enter your contact details. You will immediately receive an SMS with a 'confirmation code'.

Step 3: To confirm the appointment booking enter your payment details. Nothing will be charged until the date of the consultation.

Note: You will still be able to claim your Health Insurance at our office on the date of your appointment via HICAPS facilities

Step 4: New Patient, you will receive an SMS with the link to our New Patient Form. Please click the link and fill it out, as soon as possible. Return Patient, you are done, will see you at your appointment.

 

 

BACKBONE WELLNESS CLINIC

 

37B Bernard Street

Cheltenham VIC 3192


 

✆ (03) 9012 9712